Privacy Policy

Introduction

At MY TOP CRM, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

• Personal information: name, email, phone, and account details
• Business-related information connected to your CRM usage
• Business logos and images uploaded by your organization
• Customer information collected as part of your CRM operations
• Billing and subscription information: plan type, billing interval, subscription status, and transaction history. Full payment card details are handled exclusively by Stripe and are never stored on our servers.

Payment Processing

MY TOP CRM uses Stripe as our third-party payment processor. When you subscribe to a paid plan, your payment details (card number, expiry, CVC) are collected and stored directly by Stripe and are never transmitted to or stored on our servers. We receive only a tokenized reference and subscription metadata from Stripe.

We store the following billing-related data: your Stripe customer ID, subscription ID, plan type, billing interval, subscription status, and renewal dates. This information is used solely to manage your account access and display your billing history. Stripe's handling of your payment data is governed by their Privacy Policy.

Google Calendar Integration

When you authorize MY TOP CRM to access your Google Calendar, we collect and process calendar event information (titles, times, attendees, and related metadata) exclusively to provide calendar synchronization features.

We do not use your calendar data for advertising, marketing analysis, or any purpose other than providing the core functionality of the application. You can revoke this access at any time through your Google Account settings or from the Integrations page in the app.

How We Use Your Information

• Provide, maintain, and improve our services
• Manage accounts and customer support
• Send transactional and operational notifications
• Process subscription payments and manage billing
• Detect fraud or unauthorized activity
• Comply with legal obligations

Data Storage and Security

We implement reasonable technical and organizational security measures to protect your information using industry-leading cloud infrastructure with enterprise-grade encryption. No online platform can guarantee complete security.

Sharing of Information

We may share information with trusted third-party providers that help us operate our services, including cloud storage and technical support providers. We do not sell your personal information to third parties.

We share billing-related data with Stripe solely for the purpose of processing subscription payments and managing your billing relationship. Stripe is certified as a PCI DSS Level 1 service provider.

You are responsible for obtaining appropriate consent from customers before collecting and storing their information within the MY TOP CRM platform.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to opt out of marketing communications. Submit requests to support@mytopcrm.com.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy? support@mytopcrm.com